Phone Plan Fun

I’m switching cell providers again, and hop on one of those new  “limited time” 10GB for $60 everyone is offering now. Actually I’ll be going with $40 for 10GB for the next 10 months at Freedom Mobile, as they offered it at $50 to undercut the Big 3, plus there was a limited-time $10/mo credit for bringing your own phone. Public Mobile has been great (cheap, and the Telus network worked anywhere), but I was paying $40 for 4GB, which was still over and above what any other carrier was offering until recently. PM is also the discount-discount-discount carrier. They don’t even have a support number to call; if something goes wrong you need to sign up for their online forums and message a moderator (their support agents). I normally don’t mind low-end customer service, because I so rarely ever need to call customer service, though I’ve had two issues with PM so far, which is more than usual for me, and wonky service plus low-end customer support isn’t worth the cost for me anymore.

Luke’s number ported over just fine from PM, but mine got “stuck” somehow, ? so now I’ve had to go to the forums and DM a mod to see how to get my number unstuck. Yes, there’s no contract and yes my phone was unlocked, it’s just a quirk somewhere in the porting system.

Everyone’s system has been slammed these past few days with nearly every carrier offering some version of this new plan, and people swapping plans and carriers all over the place. I don’t mind, as long as it works out correctly eventually.

I’m also hoping Freedom has improved a bit since the old Wind days. I never had any actual problems with them, but it was not ideal back in the early days. I worked in a concrete bunker of a building in Guelph, so service was kinda spotty, and it also had troubles with the tall buildings in the TO downtown core. It still seemed like the best option for me now though, so I’m going to give it a shot. 🙂

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